RAD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our relocation and lifestyle services in Armenia.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request our services or consultations
• Fill out forms on our website
• Contact us via email, phone, or other channels
• Apply for residency permits or other services

This information may include:

• Full name and contact information (email, phone, address)
• Passport and identification documents
• Nationality and immigration status
• Financial information (for residency and rental services)
• Educational background and work history
• Family information (for education placement services)
• Travel dates and preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide residency permits, housing arrangements, airport transfers, education placement, and embassy appointment services
• Communication: To respond to your inquiries, provide updates, and send service-related notifications
• Documentation: To prepare and submit required documents to government agencies, educational institutions, embassies, and other relevant parties
• Payment Processing: To process payments for our services
• Legal Compliance: To comply with Armenian laws and regulations, including immigration and business registration requirements
• Service Improvement: To analyze and improve our services and website functionality
• Marketing: To send promotional materials about our services (you can opt out at any time)

3. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Government Agencies: With Armenian immigration authorities, tax offices, and other governmental bodies for residency and business registration purposes
• Educational Institutions: With schools, colleges, and universities for enrollment processes
• Embassies and Consulates: For visa appointment booking and consular services
• Property Owners and Agents: For rental and accommodation arrangements
• Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., translators, legal advisors, transportation providers)
• Legal Requirements: When required by law or to protect our rights and safety

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure storage of physical and digital documents
• Access controls and authentication procedures
• Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For residency and legal services, we may be required to retain certain documents for several years in accordance with Armenian regulations.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Objection: Object to the processing of your information for certain purposes
• Data Portability: Request transfer of your information to another service provider
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Armenia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: